Shipping and Delivery
We aim to provide you with the best service we can - if you have any questions about our shipping, please don’t hesitate to contact us at firstname.lastname@example.org or 1300 413 400.
We use Australia Post as our shipping partner to ensure that you order arrives safely and in good time.
Standard deliveries are at a flat rate cost of $9.95 per order.
We dispatch from Sydney which gives you the best chance of getting your items quickly however it obviously depends on where you live as to exactly how long it will take. Your order will generally take between 1 and 6 days to be delivered, depending on your proximity to Sydney or other capital cities.
We will provide you with a tracking number once your order has been dispatched and also keep you updated by email as your order is in transit.
We will send you an order confirmation email as soon as payment is received. We will also send you a shipping confirmation email with an Australia Post tracking number so you can track the progress of your delivery online.
For some products we will use a partner warehouse to fulfill your order. This means that if you place an order for more than one item, it is possible that the items will arrive in different packages. This does not alter the amount you pay for shipping.